Cancellations & refunds

Every dish is prepared fresh for your order, so we can't accept returns once food has been delivered.

To change or cancel an order, message us on WhatsApp at +965 5110 0082 as early as you can. Orders cancelled before we start preparing them are refunded in full to the original payment method (KNET or card) within 5–10 business days.

If something isn't right

If an item is missing or isn't as expected, send us a photo on WhatsApp on the day of delivery and we'll make it right with a replacement or a refund.